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      General Terms:

      All prices listed on this website are subject to change without notice. We will make every effort to update the website as soon as changes are known. However, Running Lab India cannot be held responsible for any typographical errors or browser errors resulting in displaying incorrect information, failed payments or inadequate shipping information entered by the customers. Any attempt to misuse or alter an order to make changes to items will result in the order being cancelled and the customer put on credit hold.

      The charge on your credit card (or payment method) will appear as "Running Lab Sporting" on the statement. Shipping and delivery timelines are strictly dependent on stock availability, time of the order placed, delivery schedules adopted by our delivery partner and unforeseen circumstances, if any. However, we will ensure that all orders are shipped promptly and there are no inordinate delays whatsoever.

      Be sure your shipping address is correct and complete. Shipping costs will be based on your location. Tracking shipment and all queries about deliveries shall be addressed by the respective delivery partners directly.

      We accept Visa, Mastercard, American Express, Netbanking and UPI payments as available with our payments partner (PayU Biz). Cash-on-Delivery option is not available currently. We process all orders on the same day as much as possible. However, under unforeseen circumstances, orders are processed the subsequent day (provided the same is not a holiday). We never ship orders until the online order is complete in every aspect.

      All Online orders are transacted on a Secure server to protect your privacy and payment information. Running Lab India may verify the mailing address of all orders to prevent fraud and will notify the bank or withhold the order if any anomaly is detected. We care about your security and never print your card number or expiration date on any billing material.

      Privacy Policy:

      Running Lab India collects your personal information like name, address, contact number and any such information with the genuine intent of providing an exceptional shopping experience with us. We attach paramount importance to your personal data and the same is very safe with us. The information that you share with us will help us recommend the best product/s for you when you return to shop more.

      Returns & Refunds Policy:

      Our Policy on returns is: "If you don't like it, we'll take it back!". However, please note the following conditions.

      3-Day Return Policy: We accept returns if there is a manufacturing defect in the product that was shipped. Obvious wear & tear on shoes, merchandise is not acceptable. Please note that the product should be in good condition, ideally in the same condition as it was shipped, while returning. Please note that the final decision to accept a return lies with Running Lab India. We stand by our products 100% an ensure that all products go through an efficient QA before shipping. We recommend that you reach out to us (Whatsapp or call) if you want to return the product before actually initiating a return. Refunds shall be processed only after we receive the product and the same passes all the inspection parameters stipulated by our QA team.


      Running Lab India will not take responsibility for items damaged or lost during return shipment. You will therefore not receive credit unless the item is returned to us in the condition mentioned above.


      Running Lab Sporting Pvt. Ltd., #1 Sai Durbar, 44/45, 2nd Main Road, R.A.Puram, Chennai - 600028. INDIA

      For all queries on orders, returns, refunds, please call/ Whatsapp to +91 98410 43373.

      Please note that order shipping and handling charges will not be refunded unless we were in error. This includes an item ordered in the wrong size, wrong color, or items worn or used after delivery.

      Please include name, address and phone number in all return packages. Should the return request meet all our conditions mentioned above, we will initiate the refund to the bank account information that was used to place the order. Refunds may take upto two weeks or more.


      1. We recommend that you place an order only if you know the exact dimensions of your feet (for running shoes), your size (for apparel). If you have any doubt, please call us and we can help you to select the right product/s that will meet your requirement. We do not charge you for product selection or recommendation

      2. We deal with most international brands of running shoes, accessories and apparel. As experts, we have a novel way of recommending the right brand, the right width and the right size that exactly meets your needs. We are brand agnostic and our primary goal is to ensure your satisfaction. So, if you are not sure of brands, please call us before placing the order

      3. We run discount and clearance sales from time to time. Make sure to check if you are buying from the current season or from the previous season before you confirm the order.

      4. Please check your bulk folders in your mailbox if you do not find order confirmation email in your primary mailbox. Order confirmation emails are delivered instantaneously. However, on rare occasions, emails may get delayed because of unavoidable conditions also. If you do not get an order confirmation even after 24 hours, please whatsapp or call us and we shall resolve the same.

      Running Lab India is in the business or retailing products from leading global brands that address the needs of the running community. All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names,trademarks and brands does not imply